What someone explores tells a sales team where to start. Open a question and watch it become part of your session brief.
How does the site connect to a CRM?
The handoff can include a visitor's stated need, the content they explored and the reason they were routed. The receiving system can then use that context.
What can the sales team learn before a call?
Which problems caught their attention, which questions they opened and what they told you about their needs.
What happens if someone is not ready?
Fit and intent guide the next step: relevant work to explore, or a conversation when both are there.